How can we help?
Answers to common questions about Vatar and its worlds, how to reach us, and how to stay safe in a world full of real people.
Common questions.
About Vatar
Vatar Inc. is a games company building free social worlds rooted in real cities, city by city. It has 1 world open today: Lagos Life, World 01.
The next city is in development. We’ll name it when it’s ready.
Brands buy billboards, giant screens, airport boards and sea plots inside the city, so players can play free: 62 in-game boards (8 giant screens).
Playing · World 01 · Lagos Life
Yes. Free · in your browser · no download.
No. The game runs in your web browser, on a phone or a computer.
Lagos, Abuja and Port Harcourt, all inside Lagos Life. You keep one account, switch areas on the map, and travel between them by flight or coach in the game.
A player is a registered account: someone who signed up and created a character. It isn’t a count of unique people or monthly actives.
Yes. Our fan-content and creator guidelines say what you can make and how you can earn from it. They are drafts, pending legal review.
Account and safety
Players must be 18+. Sign-up asks only for your date of birth.
Email player support at support@lagoslife.app with the player’s name, the area, what happened and when. Screenshots help.
In-game reporting is being written with the game team.
Lagos Life is a Vatar world. Vatar Inc. is the company; the game’s Terms name the operator as “Vatar Nigeria”.
Everyone here is a real person.
That is what makes the city feel alive, and it is why we ask you to look out for each other.
- Never share another player’s personal information, or your own: your address, phone number or passwords.
- No hate, harassment, or sexual or violent content, in the game or in what you post about it.
- If someone makes you feel unsafe, leave the area and report them.
Report a player or a problem
Email player support with the player’s name, the area, what happened and when. Screenshots help.
Talk to a person.
Player support
support@lagoslife.app
General
info@vatar.com
Press
press@vatar.com
